Are you HIV-positive and want to work or study in Germany? We are there for you if you have questions about the German healthcare system: Questions like how to get health insurance coverage and thus access to HIV medications and other medical care.
You can also contact us with any other questions concerning HIV, hepatitis, sexually transmitted diseases or living with HIV. Besides English, you can also write to us in German or French.
Click on "Ask a question" and write to us.
Before you can do this though, you must register online. By choosing a username and password, you remain completely anonymous.
Since all of the consultations in our portal are web-based and SSL-encrypted, a high-level of data protection is guaranteed.
Your email will be answered within three business days – and usually even faster.
You can send your email request in English, German, French or Dutch. Answers in languages other than German can sometimes take more than three business days.
Our counselors offer chat sessions at different times.
Before you can book a chat session, however, you must register online. By choosing a username and password, you remain completely anonymous.
Since all of the consultations in our portal are web-based and SSL-encrypted, a high-level of data protection is guaranteed.
You can book a chat session in advance and log in again at the agreed chat time.
Our online chat counseling is only offered in German.
